​

​

Hello Reader,

​

This week Six Seconds released their State of the Heart (SOH) EQ Research Report. I recommend downloading the whole report. It has some great insights about EQ by industry, including Hospitality & Travel. The SOH study is based on a randomized global sample of professionals from 129 countries that has tracked the changing trends in emotional intelligence since 2011. Not surprisingly, the turmoil of the last year resulted in an overall decline in EQ. The skills related to Optimism, like Collaboration, Risk Taking and Imagination saw the most dramatic decreases. Collaboration was the hardest hit, at -13%.

​

Why is this important? Because when things get rough, we all have a tendency to retreat into our respective bubbles. The self-preservation instinct is programmed into our DNA. It doesn't help that the crisis at hand is a pandemic, which quite literally forced us to keep each other at arm's length. So how do we go against those instincts and think in terms of our team and our community? As we slowly find our way back to work, or redefine what work means for us, how do we work together and come up with new solutions?

​

This report by Microsoft offers some insights into the trends that will shape hybrid work. In particular, the trend related to collaboration (no. 5), shows how the pandemic affected our interactions with our immediate support teams vs. our larger networks. The way forward will look different for different organizations. And as with every major disruption, we will see setbacks and missteps as we find the right fit for everyone. What can help us along the way is a little more emotional intelligence, and a whole lot of optimism as we come together to face this new challenge. Are you ready to collaborate?

​

How do you pitch in at work and at home? Let us know @YourTurnSolutions on LinkedIn & Facebook.

​

Here's your bi-weekly EQrated list of resources on COLLABORATION IN A HYBRID WORKPLACE:

​

​Leading a Hybrid Workforce - “You’re on mute” became the mantra of suddenly virtual. In Hybrid, that will be replaced by, “is ___ coming in today?” On the surface, the question will be innocent, but in a few months, it will represent distrust and misalignment as new constituencies form and alignment declines. How many managers are ready to manage this added emotional complexity? Will a hybrid workplace be the best of both worlds – or the worst? Click to find out how to navigate this ever-evolving landscape. Source: Six Seconds

---

​7 Strategies for Promoting Collaboration in a Crisis - Research shows that anxiety makes people more risk-averse in a crisis; as a result, they are less likely to seek out differing perspectives. They tend to fall back on actions and solutions that have worked in the past — what researchers call “threat rigidity.” Learn how to avoid falling in to the familiar trap of self-preservation at all costs. Source: Harvard Business Review

---

​EQ Cafe - Collaboration - Save the date! I will be facilitating the next EQ Cafe on October 27 at 10 a.m. EST. In this session we will discuss why collaboration is so important, especially in times of crisis. While some of us are going back into the office, others are working from home and we are still adapting to this new normal. How can EQ support us move from an individualistic approach to a more collaborative one? Event alert!

​

---

If there is a topic that you would like to see featured in The EQrated, please let me know at stef@yourturnsolutions.com. Please feel free to share this Newsletter with people you know who might find value in it! They can also subscribe to the EQrated by clicking the button below.

​

Subscribe to The EQrated

​

Thank you for your support and for continuing this conversation on all things EQ.

​

Ciao,

Stef