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Hello Reader,

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A good hotel works like a well-oiled machine. It depends on large groups of people (and teams) working together - collaborating - to achieve the common goal of exceeding guest expectations. In fact, many businesses depend on disparate teams communicating and collaborating to achieve pre-defined goals. But how do you collaborate if some of your team members are working remotely, while others are in the office? How do you connect with people based in far-flung locales, in different time zones? Where do you find the motivation to have yet another conversation with a colleague after a day full of Zoom calls?

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One of the emerging challenges of a hybrid workplace is the loss of spontaneous moments of connectivity and creativity. These so-called "water cooler" moments which were deemed trivial or even a waste of time in the pre-pandemic days are now being viewed as essential to exchanging information and building company culture. So much so that many companies are making a concerted effort to engineer these impromptu conversations through various collaboration platforms. Dux Raymond Sy refers to them as serendipitous collisions that, "create purposeful ways for people to interact, brainstorm, ideate and have informal discussions".

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The past couple of years have seen a lot of changes in what work looks like in different parts of the world. There was a shift to remote work even before the pandemic. What the virus, and the ensuing shutdown, has done is accelerated the adoption of technology that encourages and supports remote work. But the pandemic has also laid bare the limitations of this technology. As we navigate the ever-changing workplace, we must be mindful of creating spaces and opportunities that allow for MORE collaboration. We must avoid the temptation to hide in our own individual bubbles just because it's convenient. The world is already too fractured for that.

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What are some of the tools that you use to collaborate at work? Let us know @YourTurnSolutions on LinkedIn & Facebook.

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Here's your bi-weekly EQrated list of resources on COLLABORATION:

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​How companies can reinvigorate collaboration post-COVID - the dramatic shift toward work from home during the pandemic has dealt a significant blow to collaboration. This startling decline in collaboration signals that there could be considerable downside to working environments that are entirely virtual. The new finding offers warning signs for businesses that are in the process of planning how they will return to the office. Source: Fortune.com​
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​Is Remote Working Really Impeding Collaboration and Communication? - It is still not clear when many enterprises will return to the physical workplace or if they will at all, but what is clear is that we will not be returning to the situation we were in before COVID. According to research by Microsoft and LinkedIn, the change has been so great that they have even come up with a name for it, notably The Great Reshuffle. Click to read more. Source: Reworked.com

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​Collaboration research: What did 150+ travel, tourism, and hospitality professionals say? - According to research conducted by Break The Ice, collaboration in travel & tourism is even more prevalent than previously thought. Collaboration has played a key role in our ability to find opportunities amidst the challenges of 2020. Read on to find out the top 3 challenges to collaboration. Source: BreakTheIce.com

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If there is a topic that you would like to see featured in The EQrated, please let me know at stef@yourturnsolutions.com. Please feel free to share this Newsletter with people you know who might find value in it! They can also subscribe to the EQrated by clicking the button below.

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Thank you for your support and for continuing this conversation on all things EQ.

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Ciao,

Stef